Although our astonishing company growth and 99% client retention rate are the envy of the board portal industry, we’re most proud of our world class customer service and satisfaction that comes with the Directorpoint user experience.
Being headquartered in the heart of the South, hard work and hospitality are in our DNA. And as avid college football fans living in the state of Alabama, we can’t help but borrow a play straight from famed head football coach, Nick Saban’s playbook. Just as Coach Saban trains players to forget about the game and to focus on winning each individual play, we at Directorpoint treat each customer as though they are our only customer. We view each individual customer interaction as an opportunity to provide a uniquely positive experience. Because delighting our customers is a priority, we have built remarkably strong and mutually-beneficial client relationships. How do we know our approach works? Because we ask our customers for feedback every single day. In fact, we wanted to share some of the recent feedback we’ve received!